Mortgage Error Resolution
If you believe there has been an error relating to your mortgage loan, please inform us in writing (e-mails are not accepted).
We will acknowledge receipt of your request in writing within 5 days and will resolve your error or honor your request in writing by 30 days.
How to request a mortgage calculation review
Include the following information when submitting an error resolution request:
- Your full name
- Information that enables PSFCU to identify your mortgage loan account
- A description of the error you believe has occurred
Please submit your written request to:
Premier Source Federal Credit Union
232 N. Main St.
East Longmeadow, MA 01028