Contact Premier Source Federal Credit Union
General Inquiries
By Phone:
To speak with a Credit Union Representative, call 413-525-2002 (local) or 1-800-551-3556 (toll free)
By Email:
Please email us here for general inquiries
Important Phone Numbers
Lost or Stolen ATM/Debit Card:
During Normal Business Hours: 413-525-2002 (Option 1, Option 2)
Nights and weekends: 1-800-417-8715
Activate Your New ATM/Debit Card or Change Your PIN:
1-844-373-1730
Lost or Stolen PremierOne Credit Card or to return a Fraud Monitoring Call
1-877-467-7061
Option 2 – Fraud Monitoring
Contact A Department:
| Department | Phone | Prompt Options | Fax | |
|---|---|---|---|---|
| Premier Support Center | 413-525-2002 | Option 1, Option 2 | 413-224-2339 | send an email |
| Consumer Lending | 413-525-2002 | Option 2, Option1 | 413-525-4718 | send an email |
| Loan Servicing | 413-525-2002 | Option 2, Option 2 | 413-525-4718 | send an email |
| Mortgages | 413-525-2002 | Option 2, Option 3 | 413-525-4718 | send an email |
| Default Servicing | 413-525-2002 | Option 3 | 413-224-2319 | send an email |